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DUA LIMA RETAIL PRIVATE LIMITED is committed to protect the privacy of individuals who visit the website and who make use of the on-line facilities.

This Privacy Policy governs data collection, processing and usage in compliance with India laws. By using the website, you consent to the data practices described in this statement.
The policy can be easily accessible via a link at the bottom of each web page.

1. Data Controller

The data controller of this website is DUA LIMA RETAIL PRIVATE LIMITED.

2. Information collected and purpose of collection

When you visit our website, the following information will automatically be collected and processed and is solely for the use of this association:
  • The requested web page or download;
  • Whether the request was successful or not;
  • The date and time when you accessed the site;
  • The Internet address of the web site or the domain name of the computer from which you accessed the site;
  • The operating system of the machine running your web browser and the type and version of your web browser.


Cookies are small pieces of data that the site transfers to the user’s computer hard drive when the user visits the website. Our website uses only session cookies which are erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.

Personal data provided by you as the data subject

When using this website’s online facilities, you may be required to provide your personal data for the purposes of Account Creation and Validation, and Marketing. All data provided will be kept strictly confidential, and the use of the information for any specific purpose(s) will require prior consent from you.

3. Your rights as data subject

As an individual you may exercise your right to access the data held about you by us by submitting your request in writing to the data controller.

Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the personal data held by us.

In any case if you consider that certain information about you is inaccurate, you may request rectification of such data. You also have the right to request the blocking or erasure of data which has been processed unlawfully.

4. Links to other Web Sites

To give you a better service our site can connect you with a number of links to other local and international organisations and agencies. When connecting to such other websites you will no longer be subject to this policy but to the privacy policy of the respective new site. In another words, our privacy policy only applies to our website. We are not responsible for the content, privacy or security of other websites.

5. Transaction Security Policy (this section should be included when the site makes use of a payment gateway for financial transactions)

This site uses Secure Sockets Layer (SSL) to ensure secure transmission of your personal data. You should be able to see the padlock symbol in the status bar on the bottom right hand corner of the browser window. The url address will also start with https:// depicting a secure webpage. SSL applies encryption between two points such as your PC and the connecting server. Any data transmitted during the session will be encrypted or scrambled and then decrypted or unscrambled at the receiving end. This will ascertain that data cannot be read during transmission.

6. Our Website

We have implemented reasonable measures to ensure the security of our website and to protect your personal data from loss, misuse, unauthorised access or disclosure. However, we ask you to recognise that when providing your information to us through our website or when requesting us to send you any of your confidential information by email, that the internet and email communications over the internet may not be 100% secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

7. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the "Privacy Policy" page any time you access our website so as to be aware of any changes which may occur from time to time.

8. Feedback

Any comments or suggestions that you may have and which may contribute to a better quality of service please email us via email ( Your feedback is comments will be welcomed and greatly appreciated.